Ken's Auto Center
9555 Black Mountain Rd
Suite F & G
San Diego, CA 92126
858-578-8200

Customer Survey

KEN'S AUTO CENTER > CONTACT US > CUSTOMER SURVEY

Customer Survey

"No Better Time Than The Present!"

It's an old phrase that offers wise words even today. The best time to give us feedback about your experience at Ken's Auto Center is right now. Please take a minute or two, while the details of your appointment are still fresh in your mind and let our team know how you feel about your auto repair service. At Ken's Auto Center we seek to provide remarkable customer service, and sharing even the smallest details about your service helps us improve.

	Strongly Agree	Agree	Disagree	Strongly Disagree	Not Applicable
Customer Service
I was greeted and waited on promptly
I was treated courteously.
The recommended service / maintenance was clearly explained to me.
Auto Repair / Service
The Service was completed to my satisfaction.
The service was completed in the estimated time.
I was pleased with the condition of the vehicle when it was returned to me.
Overall Opinion
My overall experience was a good one.
I would recommend you to family/friends/Associates.
I would do service with you again.

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OUR REVIEWS

(123 Reviews)

Cindy and Todd make Ken's Auto Center experience wonderful. They worked with us and got us what we needed, and within our budget! Highly recommend for everyone in San Diego

Relynn Owens, 04/29/2025

I called Ken's to get a quote on an engine rebuild. I spoke with Todd who provided a quote which was in line with a couple other shops i spoke with. The difference was that Ken's shop mentioned that my car may be eligible for repair under an exted warranty due to know design flaws that would result in engine failure. I did this and will end up saving several thousands because the rebuild will be done as a recall repair. Ken's shop will definitely be getting my business in the future. They showed they prefer to win the trust of someone even if they miss out on making money at that time. Thank you

Michael Bullock, 04/21/2025

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Brakes
Offer Valid April 1st through April 30th, 2025 Only. Not Valid with OEM, Some Euro's and Non Standard Brakes, Make an Appointment Online for your brake inspection.

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Customer Survey

Customer Survey

15% OFF

Spring into Savings at Kens Auto Center, Free Brake Inspections. If you need brakes Receive $20 off and Get a Prepaid Visa Rebate up to $40 on Premium Brake Packages. This is Per Axle!

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