Ken's Auto Center 9555 Black Mountain Rd
Suite F & G San Diego, CA 92126 858-578-8200

CODE OF ETHICS

KEN'S AUTO CENTER

To perform high quality repair service at a fair and just price.
To have a sense of personal obligation to each customer.
To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
To notify the customer if appointments or completion promises cannot be kept.

OUR REVIEWS

(180 Reviews)

San Diego, CA

This was my first time using Ken's Auto Service. The scheduling was easy. The staff were welcoming and explained the procedures well. The repair worked well, and they had my car done on the same day I had brought it in. I will definitely go back the next time I need service on my car.

Leslie Blair, 07/19/2026

San Diego, CA

Took my car in for a last minute inspection due to my check engine light being on. Even though they were booked with appointments all day they managed to squeeze me in earlier than expected. 12/10 customer service! Especially as a woman, it was so refreshing to go to a mechanic where they don’t try to upcharge and convince you to complete services you don’t need. I will definitely be coming here for all of my oil changes and any other future vehicle needs!

Abby Smith, 07/06/2026

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