
CODE OF ETHICS
- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.

OUR REVIEWS


Stephanie Hubbard, 07/01/2025Ken’s Auto Center was amazing!!! I have a 25 year old Jeep and had been dealing with an overheating engine for three years. It was supposedly repaired by a different mechanic three times. While visiting San Diego my car broke down. I took it to Ken’s and they treated me like family. When they went over the engine, they found a lot of issues that showed the prior mechanic clearly didn’t know what they were doing. Ken’s team were very knowledgeable and explained everything to me. We discussed the critical, suggested, and future repair options and they had very fair prices. The team went above and beyond to make sure I could safely make it home, 500 miles away, and said they would help find me a reliable mechanic where I live. I had to go over the Grapevine and every time in the past my car had always come close to pegging the red line or overheating. This time, it was the end of June and over 100°. My engine never got above midpoint on the temperature gauge and I had my AC running the whole time!!! Ken’s Auto Center’s team are true saviors in my book! I highly recommend Ken’s Auto Center to everyone in San Diego. It is clear why they are still in business after 24 years!!!

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Take advantage of these great offers!
Active Military & Veterans
15% Off Any Oil Change!
Up to 5 qts of oil, multipoint checklist, new oil filter and chassis lube.
Cannot be combined with other offers.
FREE Road Trip Inspection!
Our comprehensive Multi-Point Inspection Valued at $129.99
Cannot be combined with other offers.
$50 Off Any Service!
For any repair over $350, Found During Inspection or Previously Deferred Repair or Deferred Maintenance
Cannot be combined with other offers.