Ken's Auto Center
CODE OF ETHICS
- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
OUR REVIEWS
(179 Reviews)
San Diego, CA
Abby Smith, 07/06/2026Took my car in for a last minute inspection due to my check engine light being on. Even though they were booked with appointments all day they managed to squeeze me in earlier than expected. 12/10 customer service! Especially as a woman, it was so refreshing to go to a mechanic where they don’t try to upcharge and convince you to complete services you don’t need. I will definitely be coming here for all of my oil changes and any other future vehicle needs!
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